PRIVACY POLICY

Effective Date: June 15, 2025

Privacy Policy

Team Concept Printing (“we,” “us,” “our”) is committed to protecting the privacy and security of personal information in accordance with applicable laws, regulations, and industry best practices. This Privacy Policy explains how we collect, use, disclose, retain, and dispose of personal information, and describes your rights and choices regarding that information. We will comply with this Privacy Policy as well as all applicable privacy laws.

Scope:

This policy applies to all personal information collected, used, maintained, disclosed, or disposed of by Team Concept Printing in the course of providing services, operating our website, whether through mobile or desktop applications or otherwise, and conducting business.

Notice & Consent:

We provide clear notice of the types of information we collect and the purposes for which it is used through this Privacy Policy and any on-site prompts. By accessing or using our website and services, you agree to our collection, use, and disclosure of information as described. You may withdraw your consent at any time by contacting us. You may request that we restrict processing your information at any time. If you choose to do so, we will explain any impact that withdrawal may have on your access to our services.

Information We Collect:

You are not required to provide Personally Identifiable Information (“PII”), defined as information relating to an identifiable person, in order to visit our website. However, we may collect limited PII from you when you visit certain portions of our website, use our services, receive communications from us or seek or obtain our products. This PII may include, but is not limited to:

1. Contact information (such as name, email address, mailing address, phone number);

2. Billing and payment details, including name, billing address, credit card information, and other information necessary to complete any transaction or purchase, and the date of any transaction(s);

3. Usage data (including website interactions and service usage) and product and service preferences; and

4. Online user account information, including any user name or password relating to our website.

Information That May Be Automatically Collected:

1. Internet or network activity information, including IP addresses, and referring websites (e.g., search engines);

2. Time and date or website access;

3. Mobile carriers or the mobile devices you use; and

4. Cookies, flash cookies, pixel tags or web beacons.

How We Use Your Information:

We use PII we collect for various purposes, including:

1. Providing and improving our services;

2. Communicating with you about our services;

3. Processing transactions and fulfilling orders, providing customer service, and otherwise performing any agreement we may have with you;

4. Maintaining our website and your account; and

5. Analyzing website usage and trends, website troubleshooting, security and testing.

Disclosing Your Information to Third Parties:

Team Concept may share PII with third parties as follows:

1. With service providers directly processing your PII to provide or improve our customer services;

2. For the purposes of statistical study or research.

3. Where we are required to share PII in response to subpoenas, court orders, or other legal process; or

4. In connection with investigating a breach of an agreement with us.

Retention of Personal Information:

Personal information will be retained:

· For personal information provided by a business about their associates, for as long as the business has an active contract with Team Concept Printing.

· For personal information that an individual provides to Team Concept Printing directly, for such periods of time as may be prescribed by applicable laws and regulations.

Protection of Personal Health Information (PHI):

Team Concept Printing does not collect, store, or have access to any Personal Health Information (PHI). We take privacy seriously, and our systems and processes are designed to exclude the collection and storage of PHI. None of our employees has access to PHI, and we do not engage in the processing of such information.

California Residents:

Team Concept collects and uses PII for the “business purpose,” as defined in the California Consumer Privacy Act (“CCPA”), as such business purpose is described above, and we may share your PII with the third parties described above. To assert your right to know, access or delete your PII under the CCPA, either yourself or through an authorized agent, please contact us as detailed at the end of this Privacy Policy.

European Economic Area, Switzerland, and United Kingdom Residents:

Pursuant to the General Data Protection Regulation (EU)(“GDPR”), Team Concept collects and uses your PII for the purposes described above, and takes reasonable steps to confirm that your PII is accurate, complete and up to date, as detailed herein. You have the right to access, correct, delete, or receive or direct a third party to receive your PII. We will not share your PII outside the United States or the EU, Switzerland or United Kingdom. You have the right to receive a copy of the mechanisms we may use for any international sharing of your PII.

Security Measures:

We implement a variety of security measures to maintain the safety of your personal information. Such measures relate to appropriate physical, administrative and technical safeguards to protect PI against loss or theft, or from unauthorized access, disclosure, copying, use, disposal or modification. These measures include encryption

using secure file transfer protocol, secure socket layer (SSL) or transport layer security, access controls, antimalware, network and physical security controls along with continuous monitoring and improvement.

Complaints/Recourse:

If an individual has a concern about Team Concept Printing personal information handling practices, a complaint, in writing, may be directed through the Contact Us section on our website.

Changes to This Privacy Policy:

This Privacy Policy is effective as of the date written above. Team Concept Printing reserves the right to update and modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

Contact Information:

If you have any questions or concerns regarding this Privacy Policy, please contact us using any of the mechanisms mentioned within Contact Us section on our website.

By using our website and services, you consent to the terms outlined in this Privacy Policy.