Frequently Asked Questions

Turnaround time is the length of time it will take us to create your final product from the time we receive the files to the time it leaves our warehouse to be shipped to you. Every job is different, but you can typically expect the following:

• 4-Color Process: 3 to 4 days
• Business Cards (standard ink colors): 24 hours
• Business Cards (PMS Colors): 48-72 hours
• Announcements, Letterhead, Envelops: 72 hours

Our commercial printing capabilities include a wide variety of conventional and digital printing equipment housed in our facility located about 30 miles west of Chicago to deliver exactly the look you want.

You can attach a file when you place an order online. Or, you can use our client FTP utility to upload larger files. Contact us for login credentials.

We try to accommodate all commonly used graphics software, including the following However, there are some applications that lend themselves to commercial production better than others. Although we accept files in Microsoft Word and Microsoft Publisher, we recommend saving those files as a PDF with fonts and links embedded. If you are unable to do this, then please provide us with all fonts and logos that we will need to produce the file as well as color-separated art.

• Adobe InDesign (Mac OS or Windows)
• Adobe Illustrator (Mac OS or Windows)
• Adobe Photoshop for (Mac OS or Windows)
• Adobe Pagemaker (Mac OS or Windows)
• Quark XPress (Mac OS or Windows)
• Corel Draw (Windows)

The following 13 colors are considered standard:

• Black
• Gray (PMS 424)
• Teal (PMS 321)
• Green (PMS 347)
• Process (Light Blue)
• Reflex (Dark Blue)
• Red (PMS 185)
• Orange (PMS 165)
• Burgundy (PMS 201)
• Brown (PMS 469)
• Gold (PMS 873)
• Silver (PMS 877)
• Purple (PMS 267)

Of course! Learn more about our full array of commercial printing capabilities, including traditional sheetfed offset printing, digital color, thermography, specialty effects and bindery.